General HousingGiven below are the summary of housing stock and a few performance indicators for the year ended 31st March 2010.
Housing stock by borough
|
Borough
|
Total
|
|---|---|
|
Brent
|
34
|
|
Enfield
|
53
|
|
Dagenham
|
5
|
|
Greenwich
|
14
|
|
Hackney
|
11
|
|
Haringey
|
29
|
|
Lewisham
|
32
|
|
Merton
|
4
|
|
Newham
|
44
|
|
Waltham Forest
|
15
|
|
Total
|
241
|
Lettings
|
Type of Allocation
|
Total
|
|---|---|
|
New lets permanent housing
|
8
|
|
Re-lets in permanent housing
|
5
|
|
Supported housing lettings
|
7
|
|
Shortlife housing
|
16
|
|
Total
|
36
|
Voids
awaiting for graph
Percentage of Rents and Service Charges collected.
|
|
% |
|---|---|
|
Permanent Housing
|
100 |
|
Short Lease Housing
|
97 |
|
Supported Housing
|
101 |
Rent Arrears
Maintenance Response
|
|
Total
|
|---|---|
|
Priority 1
|
92%
|
|
Priority 2
|
87% |
|
Priority 3
|
95%
|
Complaints
During the year we received 9 complaints, formal and informal. We resolved 8 of them very satisfactorily, and the other is pending.
Voids
|
|
£
|
% |
|---|---|---|
|
Permanent Housing
|
6, 084 | 0.65 |
|
Short Lease Housing
|
13, 981 | 3.31 |
|
Supported Housing
|
18, 073 | 12.53 |
| Total | 38, 138 |
2.54 |
rent arrears
|
|
£
|
% |
|---|---|---|
|
Permanent Housing
|
50,819 | 5.46 |
|
Short Lease Housing
|
11, 793 | 2.89 |
|
Supported Housing
|
10, 232 | 8.11 |
| Total | 72, 879 | 5.21 |