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General Housing
Below is a summary of various aspects of our housing management performance over the last financial year (1/4/07 - 31/3/08).
Housing stock by borough
Borough |
Total |
Brent |
35 |
Enfield |
54 |
Dagenham |
5 |
Greenwich |
14 |
Hackney |
10 |
Haringey |
31 |
Lambeth |
1 |
Lewisham |
47 |
Merton |
4 |
Newham |
49 |
Waltham Forest |
12 |
Total |
262 |
Lettings
Type of Allocation |
Total |
New lets permanent housing |
23 |
Re-lets in permanent housing |
6 |
Supported housing lettings |
4 |
Shortlife housing |
11 |
Total |
44 |
Voids
Collection of Rents and Service Charges
|
Total |
Permanent |
100% |
Shortlife |
97% |
SP |
101% |
Rent Arrears
Maintenance response
|
Total |
Priority 1 |
90% |
Priority 2 |
94% |
Priority 3 |
89% |
Complaints
During the year we received 18 complaints, formal and informal. We resolved 17 of them very satisfactorily, and the other is pending.
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